What if the potential clients contact information or the details of the case are inaccurate?
If you receive inaccurate information you should first message the Contributor via the LawRex messaging system to obtain the correct information. If the Contributor does not have this information, the Contributor should not have posted the referral and you can then give the referring member the appropriate feedback score for the referral (most likely negative). You can also contact LawRex if you feel it is necessary; however, LawRex does not guarantee that any particular referral has merit and LawRex will not restore Karma Points to any member. Repeated complaints or negative feedback may result in LawRex prohibiting a member from submitting future referrals or terminating the member’s account. You should leave the member negative feedback to let other LawRex members know that this particular member contributes low-quality referrals, and help other members avoid experiencing a similar situation.
