What if the Pet Porte cant recognize my pets microchip?
This could occur for two reasons: the microchip could have migrated beyond the scanning range of the Pet Porte cat flap or the microchip could have failed / is of the wrong type (please see question 3 for checking which types will work). The easiest way in which to check exactly where a microchip is located in your pet, or to check if it is working at all, is to take your pet to the local veterinary surgery where the animal can be scanned with their reader. If the microchip has failed, or is not present, then you can ask your vet to insert a new one. Microchip migration and failure is relatively rare with modern microchips as they are specifically designed to be reliable and are coated with a sticky substance to minimize migration. However, ask your vet for more information on this subject. Before you fit the cat flap to your door, we recommend that you test the cat flap out with your cat to ensure that the unit can read your pet’s microchip correctly. When doing this, the easiest meth
