What if the person or guardian/family believes the provider is retaliating as a result of a complaint?
There are a number of different ways this may be addressed. 1. First, persons with developmental disabilities may contact the CDDO and request services from a different provider. 2. Second, if the person or guardian/family wishes to remain with the provider, and the CDDO is not the provider, the CDDO should be notified immediately if it appears retaliation is occurring. 3. Third, if the CDDO does not satisfactorily address the issue or the CDDO is the service provider, the person may access the local dispute resolution process adopted by the Council of Community members.
Related Questions
- What if the person or guardian/family believes the provider is retaliating as a result of a complaint?
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