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What if the PCD is not available and can’t treat the patient?

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What if the PCD is not available and can’t treat the patient?

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In the event of an emergency and the primary care dentist is unable to see or treat a patient, the member must contact Aetna prior to being seen by another provider for authorization of palliative treatment. Palliative treatment authorization may only be provided if the member indicates pain, swelling and/or bleeding.

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