What if the NetCode is not accepted?
If you take longer than the permitted time period to enter the NetCode, you will receive an error message. If this occurs, press the button on your token to generate a new NetCode. If your NetCode is still not accepted, please contact the NetBank Help Desk on 13 2221 (option 4), 24 hours a day, 7 days a week. If you are calling from overseas, telephone +61 13 2221 (option 4). International charges will apply.
If you take longer than the permitted time period to enter the NetCode, you will receive an error message. If this occurs, press the button on your token to generate a new NetCode. If your NetCode is still not accepted, please contact the NetBank Help Desk on 13 2221 (option 4), 24 hours a day, 7 days a week.