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What if the modem on a ComputracePlus-equipped computer is replaced?

April 26, 2017Computer modem

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What if the modem on a ComputracePlus-equipped computer is replaced?

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A. The Computrace Agent communicates with modems through the Microsoft TAPI interface. As long as the new modem installed is Hayes-compatible and functioning correctly, the Agent will report its location. Over 99% of PC modems are Hayes-compatible. Because Macs have integrated modems modem replacement is unlikely to occur on a Mac system.