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What if the medical care recommended by my PCP is not available through a plan specialist or provider?

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What if the medical care recommended by my PCP is not available through a plan specialist or provider?

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If medically necessary covered services are not available through plan physicians or providers, Health Advantage, on the request of your PCP, made within a reasonable period prior to receiving the service, may authorize covered services by a nonplan physician or provider at the allowable charge or an agreed-upon rate. Services will be covered as in-network benefits, but the member may be billed the difference between billed charges and allowable charges for services received from nonplan providers.

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