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What if the issue is a printing error that Candles and Favors made?

April 26, 2017candles Error favors ISSUE printing

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What if the issue is a printing error that Candles and Favors made?

1 Answer

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1: If the issue with your order is due to a printing mistake on our part we are truly sorry for the inconvenience! We will reprint your order immediately and expedite the shipping at NO CHARGE TO YOU. 2: If you have just got your new personalized invitations and they are wrong due to an error on your part (Hey we all make mistakes) we will be happy to reprint your order and ship them ASAP for a discounted price, you will keep your envelopes so that you can start addressing them to save time. *Note: All personalized products are printed/made to order and may contain slight color variances this is not considered a printing error. Please note that some products are not eligible for return. These include: personalized, sample, clearance and special order items.