What if the homeowner does not like the solar system design? Are they still obligated to the agreement?
A. No. They can back out of the agreement with no financial impact. As mentioned, the customer doesn’t send in the deposit until after you approve the residential solar energy system design. Q. In the first year, the homeowner is just paying the same rate that they were paying before, right? A. Often rate is actually less. The company bases the rates on the yearly average for the rate charged by their energy provider. So, the company bases their rental fees on the prior year averaged charged by the utility. Since power rates tend to go up each year, many customer will save money on their first bill. This will only increase as the years tick along. The company provides a calculator on their website that will tell specifically what they will save with their particular utility and their monthly usage. Many customers save over $10,000 just by switching to solar. Q. When does the customer pay the security deposit for the solar rental? A. They do not pay the security deposit until after the
