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What if the gift recipient doesn want their subscription?

April 26, 2017gift recipient subscription

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What if the gift recipient doesn want their subscription?

1 Answer

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Posted

If the recipient of the gift pack does not wish to activate their subscription, they should contact us to arrange for a refund. It is not necessary to return the gift pack, but they should include their subscription code with their refund request so it can be invalidated. Please note that the original purchaser of the gift pack will be refunded, unless the subscription was marked as a gift (giftwrap or free gift message requested in the order form) when it was purchased. It is not possible to refund or cancel a subscription after the subscription code has been activated.