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What if the fax machine is busy at the pharmacy?

April 26, 2017busy fax Machine pharmacy

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What if the fax machine is busy at the pharmacy?

1 Answer

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The system redials the pharmacy up to 3 times and, after 20 minutes if unsuccessful, the status of the fax will come up on Rx Activity page as Error. You may choose to resend the prescription by clicking on the resend icon from the Rx Activity page.