What if the employee or applicant says information in the report is inaccurate?
They have the right to dispute inaccurate and incomplete information, and you must also give the individual information about how to dispute information in the report. If you give a pre-adverse action notice, the FCRA requires you to also give the employee or applicant a copy of the report. At that time you must also give the employee the name, address, and telephone number of the company that conducted the background check.
