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What if the Employee loses their PayCard?

April 26, 2017employee Loses paycard

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What if the Employee loses their PayCard?

1 Answer

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If the Employee loses their PayCard, they must call Elan PayCard Services to report the loss. Elan will make sure that they get a replacement card immediately. As long as the loss was reported promptly, and the Employee was not involved with any criminal activity that causes a loss, the Employee will also have their full balance from before the loss replaced immediately. The employee must report their new card number to you to make sure that their next pay is deposited onto their new PayCard.