What if the download stops before it is complete?
This site provides downloads that adheres to the HTTP 1.1 specification that allows for re-startable downloads. Therefore, if your download stops or is interrupted before it is complete, simply press the begin download button again and the download should resume where it left off. If you to review download instructions, please see the FAQ titled: I need a copy of the download instructions.
This site provides downloads that adheres to the HTTP 1.1 specification that allows for re-startable downloads. Therefore, if your download stops or is interrupted before it is complete, simply press the begin download button again and the download should resume where it left off. If you need to get to the re-download page click here.
[Top] If your download stops or is interrupted before it is complete, simply press the begin download button again and the download should start over again. We do not support resuming downloads at this time. • What if I want a shipment, but have already purchased a download? [Top] Unfortunately, we are unable to exchange a downloadable product for a physical product that you have already purchased. Please place a separate order for the physical product. • I have finished downloading where do I find it? [Top] The best way to know where your download saved is to pay close attention to the “Save As” window at the beginning of the download process. Once you have clicked the download button and selected the option to save the file, you will be given the “Save As” window, which shows you exactly where your download is being saved to on your computer. If you know the filename, you can do a search on your computer for it. Do not rename the file you’re downloading, it may cause installation pro
