What if the download stops before it is complete?
You have several download attempts available for each order. If you need to download again, simply go to http://www.digitalriver.com/cs, enter your customer information and you will be taken back to the download page. Alternatively, you can download the software again from our Download Center. 2.9 Why should I download rather than receive a shipment? A download is faster, you receive your product in minutes or hours rather than days or weeks. Also, you pay no shipping fees and receive the most up-to-date version of the software. 2.10 What if I want a shipment, but I’ve already ordered a download? Usually physical shipments and downloads are separate orders on our system. Therefore, you most likely will have to make an exchange by reordering for the physical shipment and then providing us with both sets of customer and order numbers and request an exchange of one for the other. 2.11 I’ve finished downloading, now where do I find it? The best way to know where your downloads are going is