What if the dishonored check is the result of a bank error?
If the department is unable to deduct funds from your account because of a bank error, you must submit a letter from the bank explaining their error. The letter must have the bank’s letterhead, the check number, and the dollar amount of the check. Send all of the following to the Revenue Service Support Unit: • The bank’s letter. • A money order or cashiers check made payable to DMV for the total amount due as stated in the Demand for Payment letter. • Your full name. • The dishonored check account number (located in upper right corner of demand letter). • The vehicle license plate number (if the check was for a vehicle). • Your driver license number or identification card number (if the check was for a driver license or identification card). Mail to: DMV Revenue Services Support Unit Mail Station C140 PO Box 825341 Sacramento, CA 94232-5341 The department will review the bank’s letter to determine if the dishonored check fee may be refunded. If the dishonored check was for vehicle reg