What if the contracted hotel doesnt offer me the contracted rate?
Just as these contracts are new to state employees, they are also new to the hotels. The hotel staff answering your telephone call or checking you in at the front desk should know they have a contract with the state and know the exact rate. However, to be sure, the State Board of Procurement (SBOP) will send each contracted hotel a letter confirming their contracted rate(s) and asking them to train their staff accordingly. But, if you do not receive the contracted rate, you must advise the hotel of the rate when you contact them. If you still experience difficulty securing the contract rate, please contact Amy Schroeder, SBOPs travel program manager, at 608 266-3827 or via email at amy.schroeder@doa.state.wi.us. Amy will work with the hotel to correct the situation. Please note: The states contracts are for standard rooms. Hotels are not committed by contract to confirm a room for you above their standard room type.
