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What if the certified person only speaks English and the parents speak another language? How am I to explain the AOP to them?

AOP certified English explain Language Parents person speak speaks
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What if the certified person only speaks English and the parents speak another language? How am I to explain the AOP to them?

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Have them use the language line or find another hospital staff person to translate. The translator does not have to be AOP certified, but the certified person needs to be present. It is preferable that it not be a family member. Document on the Parent Survey who translated.

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