What if the car rental supplier states that they have never heard of DriveAway Excess Refund Cover and insist I take out their damage and theft excess cover?
A. DriveAway Excess Refund Cover is an agreement between you and DriveAway Holidays only. You should reject the excess reduction offered by the car rental supplier confident in the knowledge that you are covered by DriveAway Holidays for up to AUD4,000. DriveAway Excess Refund Cover will be stated on the voucher.