What If the Canada Pension Plan (CPP) Denies My Application for Canada Pension Plan Disability (CPP-D) Benefits?
If you receive a letter denying entitlement to CPP-D benefits, you may wish to request a reconsideration. This request must be made in writing within 90 days of receiving the decision to deny benefits. It should be sent to the regional Service Canada office that issued the decision – Scarborough, Chatham or Timmins. If you are not sure which office to send your request to, call Service Canada at 1-800-277-9914 for service in English and 1-800-277-9915 for service in French. Service Canada can also be reached online at www.servicecanada.gc.ca. If you have additional medical documentation in support of your claim, indicating that your disability is severe and prolonged, or any other evidence you think is relevant, then you should submit it with your request for a reconsideration, including your detailed reasons for believing that entitlement is in order. There is no oral hearing at this stage. Service Canada staff, not involved in making the original decision denying entitlement, will re