What if the buyer received the item but still files an item not recieved case?
If the buyer receives your item we will only accept an “item not receive” case, if the buyer is able to prove that you did not post the item within your stated handling time and, therefore, the buyer received the item later than reasonably expected. We will also consider any email or other written document you are able to provide, which shows that the buyer agreed to the delayed dispatch time.
