What if the BT line is being installed in less than 5 working days?
Unfortunately Simultaneous Provide Orders can only be submitted if there is a minimum of 5 working days between the BT line installation and the date the order is placed with IDNet. If there is less than 5 working days you will have to wait for the line installation to be completed. Once you have an active line and your number is listed in BT’s database you can contact IDNet to place a standard ADSL Provision Order which will aim to have your broadband activated in 5 working days. Please note; It can take 24/48hrs after the BT line installation has completed for the BT data base to update. If you have any questions at all or would like to discuss the best order type for you please contact the IDNet Support Team by phone on 0800 0267 237 or by email at support@idnet.com who will be happy to help.
Unfortunately Simultaneous Provide Orders can only be submitted if there is a minimum of 5 working days between the BT line installation and the date the order is placed with IDNet. If there is less than 5 working days you will have to wait for the line installation to be completed. Once you have an active line and your number is listed in BT’s database you can contact IDNet to place a standard ADSL Provision Order which will aim to have your broadband activated in 5 working days. Please note; It can take 24/48hrs after the BT line installation has completed for the BT data base to update. If you have any questions at all or would like to discuss the best order type for you please contact the IDNet Support Team by phone on 0800 331 7000 or by email at support@idnet.com who will be happy to help.
