What if the Borrower (Trustor) calls us to pay off or bring the loan current?
You should direct all of their calls to our office for the exact amount of payoff or reinstatement. We forward this payoff to you for your review and approval. You should not accept any money from the Trustor once the foreclosure is started. In accepting money directly, you run the risk of invalidating the foreclosure and you may have to start the process over by recording a new Notice of Default and waiting out the three month reinstatement period.
