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What if the AOP-certified person only speaks English and the parents speak another language? How am I to explain the AOP to them?

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What if the AOP-certified person only speaks English and the parents speak another language? How am I to explain the AOP to them?

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Use the hospital language line or find another hospital staff person to translate. The translator does not have to be AOP certified, but the certified person needs to be present. It is preferable that it not be a family member. Be certain to document on the Parent Survey who did the translating.

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