What if sufficient information or evidence about disability is not provided?
The Commission’s view is that an education provider’s obligation to make reasonable adjustments only arises if the provider knows, or reasonably ought to know, that an adjustment is required. The reasonableness of any condition or requirement imposed by an education provider needs to be judged on the basis of the information which the provider had or reasonably should have had at the time. On this point see for example the Commission’s decision in H v S .In some circumstances, an education provider might reasonably be expected to be aware of and accept the need for an adjustment without a specific request or without detailed independent evidence of this need. For example, a large university ought to expect that some students will require wheelchair access.In other circumstances, it may be reasonable to require that a request for adjustment be made in advance or that it be supported by medical or other expert evidence. Students or parents should be prepared to meet reasonable requests f
