What If students have problems repaying their loans?
• A. If any student thinks they might have a problem making a scheduled payment on their loans, immediately contact the Servicing Center. The Servicing Center will work with any student to help them avoid the costs and adverse consequences of delinquency or default on their Direct Loans. There are several options available to help them avoid default, such as changing repayment plans, deferment, or forbearance.
