What if something arrives in bad condition?
We take pride in choosing the very best produce for you, but fruits and vegetables are not made on an assembly line and each one is unique. Though uncommon, sometimes you may get an item that is bad. If something doesn’t meet your expectation, please refuse it upon delivery. If you are not there when we deliver, please email or call us to let us know on the day of your delivery or by the next morning so that we can arrange to get it back from you and credit your invoice. We only have a 24 hour window to return things for credit so we must ask that you be diligent in this as well. Plus, if you let us know in a week that the berries were bad, we have no way of knowing if they arrived that way or if you mistakenly stored them incorrectly. Please read the site for the best way to keep produce fresh as we cannot take responsibility if, for example, you wash your strawberries and then put them back in the refrigerator (never wash berries until you are ready to eat them!). Also feel free to a
