What if someone steals my laptop and reformats the hard drive or reloads the operating system? How does LoJack for Laptops work in this scenario?
If our Computrace Agent was embedded in the BIOS (or firmware) of your computer, and you purchased our software to activate it — then LoJack for Laptops will reinstall itself even if a system restore, hard drive reformat, or a hard drive replacement occurs. Computers that do not have the Agent embedded in the BIOS have a less effective method of persistence. In this instance — and in order to make it more difficult for a typical thief to defeat the software – you can change the boot order in the BIOS to hard drive first and set a password to prevent access to the BIOS. This will make it difficult for thieves to reformat the hard drive, which in most scenarios will remove the Agent.
If our Computrace Agent was embedded in the BIOS (or firmware) of your computer, and you purchased our software to activate it – then LoJack for Laptops will reinstall itself even if a system restore, hard drive reformat, or a hard drive replacement occurs. Computers that do not have the Agent embedded in the BIOS have a less effective method of persistence. In this instance – and in order to make it more difficult for a typical thief to defeat the software – you can change the boot order in the BIOS to hard drive first and set a password to prevent access to the BIOS. This will make it difficult for thieves to reformat the hard drive, which in most scenarios will remove the Agent.
