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What if some tiles are damaged in shipment?

April 26, 2017damaged shipment tiles

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10 Posted

What if some tiles are damaged in shipment?

2 Answers

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10 Posted

For normal UPS shipments, BungalowTile.com carefully double-boxes all shipping cartons to minimize the possibility of tile damage. Should you find damaged tiles due to improper handling, contact us immediately so we can assist you in filing a damage claim. Remember to save all shipping cartons as they may need to be inspected by the shipping company. For freight shipments, note any signs of external damage to the truck driver, then contact us so we can assist you further. Refer to the “Terms & Conditions of Sale” document for our complete shipping policy.

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Posted

For normal UPS shipments, Subway Ceramics carefully double-boxes all shipping cartons to minimize the possibility of tile damage. Should you find damaged tiles due to improper handling, contact us immediately so we can assist you in filing a damage claim. Remember to save all shipping cartons as they may need to be inspected by the shipping company. For freight shipments, note any signs of external damage to the truck driver, then contact us so we can assist you further. Refer to the “Terms & Conditions of Sale” document for our complete shipping policy.