Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What if some piece of important information, other than a bill, is sent to Paytrust?

April 26, 2017Paytrust piece sent

0

Posted

What if some piece of important information, other than a bill, is sent to Paytrust?

1 Answer

0

Posted

Any non-bill notices, such as a rate change, will be scanned and delivered through the Bill Center. Account-related items sent to Paytrust, such as a calling card, are immediately forwarded to your home mailing address. All other items received, such as merchandise ordered online, cannot be accepted and will be returned to sender. Please be sure to indicate your home as the shipping address when ordering items online, through catalogs, etc.