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What if some parents cannot access their reports via the Internet?

April 26, 2017internet Parents reports

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What if some parents cannot access their reports via the Internet?

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This is usually caused by entering the student code or password incorrectly. It is easy to confuse zeros (0) and oohs (O), ones (1) and eyes (I) and lower case ells (l). To make this easier, the Student Codes and Passwords report that is used to send the codes home to the parents show the Student Codes and passwords in UPPER case. However, they should be entered in lower case when accessing the site. For example: 2IOH01H should be entered as 2ioh01h.