What if products on my AutoShip order are discontinued or otherwise non-orderable?
When you set up your AutoShip order, you may choose to have any discontinued non-orderable items automatically removed and the order processed as normal on your AutoShip date. If you have not chosen this option, a hold will be placed on your AutoShip order and you will be notified via email regarding any discontinued products. You will be asked to return to the AutoShip Web page and authorize the processing of your order without the discontinued products. Once you have authorized the order, it will ship out the next business day. This does not change your standard processing date. If you fail to make the appropriate changes to the order before the last day of the month, the AutoShip order will be deleted, and you will not receive the discount for that month. You will be required to re-qualify for the discount by meeting the three (3) consecutive-month minimum.
