What if print quality is bad and light cleaning is not correcting it?
Your printer was factory adjusted to deliver the best print quality for the badge material that you selected to use with it. There is some degree of freedom to adjust the intensity of the printing and this can be tweaked slightly. These adjustments should only be made by a technical support person on your staff and under the guidance of The Cawley Company. The print quality can be affected by sources other than the printer intensity as well. The card itself may be either deformed or have surface impurities. These are generally the result of improper handling or storage of the cards. You should avoid touching the print face of the card before it is printed as much as possible. Defective print heads can also cause poor printing. These print heads were designed to last for a large number of card printings, but over time they can wear out or fail. If you suspect you have a defective print head, please contact us so that we can work with you to correct this.
