What if Postini directs legitimate email to the Message Center?
Unfortunately, some legitimate email may be erroneously directed to your Message Center. This is due to the subjective nature of email messages and what could possibly be considered junk email. However, with the right configuration, less than 1% of valid email is falsely identified as suspicious. Deliver legitimate email: From the Message Center check the box beside the legitimate email and click on the “Deliver” button, or with the message displayed, click the “Deliver” button. Select the “Add Approved” check box and click on the “Continue” button to add the sender’s email address to your “Approved Senders” list. This will allow messages from the selected address to bypass the junk email filter in the future. Add Approved Senders: Add email addresses to the “Approved Senders” list if you want email from those senders to bypass the Junk Email Assistant, regardless of what filters may be active. Adding your friends, family and colleagues is an excellent way to improve the accuracy of yo
Unfortunately, some legitimate email may be erroneously directed to the user’s Message Center. This is due to the subjective nature of email messages and what could possibly be considered junk email. If a significant amount of valid email is being misdirected to the Message Center, Postini can be used to build a list of approved senders, thereby minimizing the possibility of detaining a valid email in the future. From the Message Center, click “deliver” for any legitimate email and Postini will ask if all messages from this sender should be delivered–that sender is then added to the “Approved Sender” list. Next time, messages from that sender will not be detained unless the Postini Virus Assistant is active and detects a virus from that sender. You may also manually build your approved senders list by visiting your junk email settings.
Unfortunately, some legitimate email may be erroneously directed to the user’s Message Center. This is due to the subjective nature of email messages and what could possibly be considered junk email. If a significant amount of valid email is being misdirected to the Message Center, Postini can be used to build a list of approved senders, thereby minimizing the possibility of detaining a valid email in the future.
