What if my UCard fails to let me into a non-residential building?
Since the start of the Fall 2007 Semester, several academic and administrative buildings have been fitted with UCard-based door access. This access is assigned and managed by the Physical Plant based on departmental requests. If your UCard does not let you into a non-residential building that you expected to have access to, you should bring your UCard, to the UCard Office during normal business hoursto have it tested. If your UCard tests out fine at the UCard Office, then you should contact the Physical Plant Service Desk at (413) 545-0600 to ensure that your door access privileges have been correctly assigned to your UCard.
