What if my server goes down and I can get to the colocation facility?
We offer remote options so you can always manage your server, including remote power switches and remote KVM (keyboard, video, and mouse) so you can administer your server at the BIOS level in the event of a system crash. You can also contact support via our online trouble ticketing system, support email, or phone and we’ll reboot you. Support contact details are available when you login into your MySpider Account.
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