What if my red and white health card is lost, stolen or damaged?
During business hours you should immediately call the ministry INFOline at 1-800-664-8988. For TTY service, call 1 800 387-5559. After business hours, report your lost, stolen or damaged health card to the ministry health card Ontario inquiry system at 1 800 664-8988. To replace your red and white health card, you will have to register for a photo health card.