Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What if my purchased items are not showing up in MyStuff?

April 26, 2017items MyStuff

0

Posted

What if my purchased items are not showing up in MyStuff?

1 Answer

0

Posted

During heavy volume periods, it can take several minutes for purchased items to populate your MyStuff page. If you are expecting to see content and it is not present, refresh the page by clicking your browser’s refresh button. If it’s been 30 minutes or more and your MyStuff page has not populated, please contact Customer Support at 866-994-2427 or email ichapters-support@cengage.