What if my permanent driver’s license, permit, or identification card does not arrive in the mail?
If you do not receive your permanent driver’s license, permit or identification card within 10 business days, call the BMV at 1-888-myBMV-411 (1-888-692-6841). The customer service staff will research your application and confirm your mailing address. You may also track the progress of your application through your myBMV online account.