What if my payee sends something other than a bill to the BillPay Processing Center?
Solicitations (such as credit card offers) are shredded and recycled. Any non-bill notices, such as a rate change, will be scanned and delivered to you in BillPay. Account-related items, such as a calling card, are immediately forwarded to your home mailing address. All other items received, such as merchandise ordered online, will be returned to the sender. Please be sure to indicate your home as the shipping address when ordering items online, through catalogs, etc.
Related Questions
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- What if my payee sends something other than a bill to the BillPay Processing Center?
