What if my lawn has snow mold or needs some other special attention, which is discovered when the crew arrives?
A . As a general policy, crews are advised to provide service immediately for any reasonable request which does not significantly affect the successful completion or their work schedule for the day. An extra half hour of work does affect the schedule. The leader of the crew will record your request, and may offer a price quote right there, and complete the job if you agree. Otherwise, the request will be processed and an agent of the EG will contact you.