What if my FLASHcard is lost or stolen?
The first thing you MUST do is report it to the FLASHcard Office. This is especially important if you have money on your account. There are a number of ways to report a missing card. First you can stop by the FLASHcard office and both report your FLASHcard missing and pick up a new card at the same time. If it is a weekday during the hours of 8 a.m. and 5 p.m., and you are unable to stop in at the time you realize that you card is gone, you can call the FLASHcard office and they will remove your card from the system. When you have time you will have to stop by to pick up a new FLASHcard. Finally, if the FLASHcard office is closed at the time your card is lost or stolen, you can “turn off” your account with a cashier of any Dining Services location.You may also turn off your card by going online at MANAGE ACCOUNT. No matter how you “turn off” your card, you will need to bring one form of photo identification and a replacement fee of $10 to the FLASHcard Office in order to pick up your n
