What if my eShipGlobal shipping document has gray lines across the bottom portion or prints without a bar code?
Check the DPI setting for your inkjet or laser printer in your Printer Setup/Printer Control Files. If it’s 600 or higher, reset to 300 and set Print Quality to low. Try printing again. If you produce a shipping document with a different tracking number than the misprint, you must cancel the shipment. Use the tracking number from the misprinted document to cancel it.
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