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What if my customer doesn have a British Airways Executive Club account or does not know their number?

April 26, 2017account Airways british club customer executive

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What if my customer doesn have a British Airways Executive Club account or does not know their number?

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BA Miles can still be offered as part of your campaign, however you will only be able to offer BA Miles in certificate format (printed or email) in cases where the Executive Club number is unknown. If your customer is not an existing British Airways Executive Club member they should enrol at ba.com/enrol in order to exchange their certificate.