What if my credit card is lost or stolen?
If your card is lost or stolen, you should immediately report this to us and notify all of the participating merchants with whom you’ve set up automatic bill payments. Once we issue you a new card, you’ll need to reestablish automatic bill payments with your new card at the participating merchants. Credit cards. Please call us at 1-888-877-6262 as soon as you discover your credit card is missing, or call us collect at 613-907-3505. We’ll cancel your card and issue a replacement immediately. You won’t be liable for any unauthorized purchases or withdrawals on your account when you notify us promptly.
• Call your credit card company immediately and report the loss or theft. • Send a letter confirming the phone call. • For unauthorized charges made before you report the credit card lost or stolen you may owe up to $50; the losses could be greater the longer you go without reporting the credit card lost or stolen.
If your card is lost or stolen, you should immediately report this to Bank of America and notify all of the participating merchants with whom you’ve set up automatic bill payments. Once Bank of America issues you a new card, you’ll need to reestablish automatic bill payments with your new card at the participating merchants.
