What if my computer crashes mid-way through playing an Interactive Instant Win Game?
If you lose your connection to the Internet, all you need to do is log on to the website again and you will be automatically returned to the game you were playing prior to losing your connection. The system will notify you if there is an un-played Interactive Instant Win Game waiting to be completed. You do not need to complete playing this game immediately, but our system will prevent you playing a new game until the old one is completed. In the event that you purchase an Interactive Instant Win Game but do not complete it, it may be played out automatically by the system at any time but no earlier than 7 days after purchase and no later than 60 days after purchase on behalf of the player. When an Interactive Instant Win Game closes, any games that you have purchased but not yet played will be played out automatically by the system. An Interactive Instant Win Game is considered complete when its outcome status shows either £0.00 where no prize has been won or the prize amount where a
