What if my business usage exceeds the number of minutes available under my service plan? What about excess data charges for e-mail and document downloads, etc?
Most of the university’s cell phone carriers provide plans with pooled minutes (and rollover minutes) to absorb excess minutes due to temporary spikes in phone usage. If your plan does not include pooled minutes or if the pool can not absorb the minutes, your department will ask you to review the cell phone bill and note the business purpose for each call exceeding your plan minutes. Any minutes for personal calls must be reimbursed at the excess minute rate. If there will be an ongoing increase in your business usage, you should ask your department to increase the number of minutes under your plan. Excess data charges would be handled in the same manner if your plan does not provide for unlimited data usage.
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- What if my business usage exceeds the number of minutes available under my service plan? What about excess data charges for email and document downloads?
