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What if my bag has got torn from centre and beans are coming out? Is it covered under guarantee?

April 26, 2017bag beans Centre coming Covered GOT guarantee torn

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What if my bag has got torn from centre and beans are coming out? Is it covered under guarantee?

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A We are not responsible for any damages caused to the fabric during usage. If you want to get the cover replaced, please unfill the beans in a plastic bag and send us the outer cover. We will send a FREE new cover if your product is under the two year guarantee period. If the product is outside the guarantee period, we charge nominal fees to rectify the problem.