What if my ActiVHeat garment doesn get warm?
A. Follow the 4 steps below: 1. Wait a few minutes to feel the warmth. The ActiVHeat garment produces a gentle warmth not a sudden burst of heat. 2. Check the ActiVHeat garment plug is connected to the charged Battery Pack. 3. Ensure the Battery Pack is charged by plugging the Battery Pack into the Charger in a wall outlet. If there is a red light on the Battery Pack, it needs charging. It is fully charged when a green light is on. 4. Ensure BOTH the controller plug and socket are securely connected to the garment plug and socket. ( If only the controller plug is connected, the Controller light may illuminate but no power is going to the heating elements in your garment.