What if Microservs eMail Filter directs legitimate email to the Message Center?
Unfortunately, some legitimate email may be erroneously directed to the user’s Message Center. This is due to the subjective nature of email messages and what could possibly be considered junk email. If a significant amount of valid email is being misdirected to the Message Center, Microserv’s eMail Filter can be used to build a list of approved senders, thereby minimizing the possibility of detaining a valid email in the future. From the Message Center, click “deliver” for any legitimate email and the Message Center will ask if all messages from this sender should be delivered–that sender is then added to the “Approved Sender” list. Next time, messages from that sender will not be detained unless the Microserv’s Virus Assistant is active and detects a virus from that sender. You may also manually build your approved senders list by visiting your junk email settings.
